Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect information that you provide directly to us, such as when you:
- Contact us through our website forms
- Subscribe to our newsletter
- Request a quote or service
- Apply for employment opportunities
- Participate in our surveys or promotions
The types of information we may collect include:
- Name and contact information (email, phone, address)
- Company name and job title
- Project requirements and specifications
- Communication preferences
- Any other information you choose to provide
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Respond to your inquiries and requests
- Send you marketing communications (with your consent)
- Process payments and transactions
- Comply with legal obligations
- Protect our rights and prevent fraud
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve our website functionality and user experience
- Provide personalized content and advertisements
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service provider
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us using the information provided below.
8. International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a prominent notice on our website
Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: sj-hk@coralflame-tech.com
Address: Premises No 58672 - 001, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates
12. Effective Date
This Privacy Policy is effective as of January 1, 2025, and was last updated on January 1, 2025.